Privacy Policy
The privacy of all users of FocusCore Laos is important to us. Accordingly, we have adopted the following privacy policy (“our policy”). We will apply and follow the laws and principles of all relevant legislation, and maintain the data privacy of our customers, employees and other data subjects. Our policy tells you, amongst other things, what information we gather from you through this site, how we may use or disclose that information, and our efforts to protect it.
Scope Of Our Policy
Our policy applies to any personal information you disclose to FocusCore through your use of any products or services on https://laoscs.focuscoregroup.com/ (“this site”) including but not limited to, becoming a user, submitting contact information to FocusCore Laos registered clients and being contacted by FocusCore staff.
Information We Collect
In connection with your use of this site, you have the option to provide information in a number of different ways. As part of this site we invite you to submit your details to be stored with us. When you submit your details we collect and store certain personally identifiable information, such as your name, e-mail address and contact number. Through providing your personal information on this site or directly to FocusCore Laos, you confirm your willingness to engage FocusCore to act confidentially on your behalf.
We also collect information about you automatically such as how you use and interact with the FocusCore Laos website, your demographic information, and information about your computer or mobile device. FocusCore‘s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of this site.
FocusCore Laos uses cookies and applets to provide you with a better browsing experience and tailor advertisements that appear on this site or other websites and to allow you to use specific services on this site. Users who do not wish to have cookies active whilst they browse this site can opt out by modifying the privacy options in your browser, however doing so may prevent access to some areas of this site and limit your use of some of the FocusCore services.
How We Use Information
We use the information we collect about you to deliver the products and services we offer, respond to you, and operate and improve this site. Our services include showing you personalized content and advertising on FocusCore or other sites with which we have a business relationship. We may use your information to contact you about FocusCore updates, conduct surveys, or to provide informational and service-related communications, including important security updates.
Information you share in public areas of FocusCore may be accessed, used, and stored by others around the world. We strive to provide a safe environment by attempting to limit access to our database to legitimate users, but we cannot guarantee that unauthorized parties will not gain access. We also cannot control how authorized users store or transfer the information you give to us, so you should not post sensitive information to this site.
How We Share Information
We share your information with third parties who help us deliver our products and services to you. These third parties may not use your information for any other purpose. We do not share contact information with third parties for their direct marketing purposes without your consent.
We may share information to third parties if you consent. For example, we may use your information to contact you about products or services available from FocusCore or our affiliates. If you opt in, we may supply your information to third parties who may contact you about their products or services. You may change your contact preferences by adjusting your notification settings.
We may disclose to third parties information that we have collected from other websites. We disclose information where legally required. We may disclose and transfer information to a third party who acquires any or all of FocusCore’s business units.
How We Store Information
We store your information to make your interaction with FocusCore more efficient, practical, and relevant. It is important that the data provided by you are accurate and that you inform us if any information relating to your personal data requires updating. You may request your personal data be edited, amended or removed from our database at any time (subject to prior confirmation of identity). We will make any alteration to your personal information as soon as it is personally conveyed to us by you. For data requests please contact our Privacy Officer (contact details below).
Subject to all other relevant legislation, your personal data will be held by FocusCore until you request its removal. When you delete your personal information, we will retain logs and non-personal information about your activity on FocusCore Laos. We will also retain an archival copy of your information which is not accessible by you or third parties on the Internet. If your personal information was previously accessed by others using FocusCore, we are unable to delete the information from their systems.
Data Security
We have applied industry standard security measures to protect your transmitted information but we cannot guarantee its complete security.
Changes to this Policy
This policy may change from time to time and any substantive changes will be posted on this site.
Privacy Officer
If you have any questions concerning our policy or would like us to amend or remove your details then please contact our Privacy Officer via Email: eddy.herbert@focuscorecs.com
Complaints
Any complaints relating to the conduct of our business or that of any of employees should be submitted via email to eddy.herbert@focuscorecs.com
Every complaint will be acknowledged and investigated and we aim to provide a formal decision or explanation within 30 days where possible.